Procurement Management Dashboard | Purchasing KPI Dashboard

Use the Procurement Management reports for the following:
• Monitor key performance measures, such as the percentage of non-contract
purchases to total purchases, and compare them across operating units.
• Observe purchasing trends including top suppliers, categories, and items.
• Identify maverick purchases (contract leakage) to manage compliance.
• Measure the percentage of the total invoice amount that is processed and controlled
by the purchasing organization.

Procurement KPIs

Non-Contract Purchases Rate: (Non-Contract Purchases Amount / PO Purchases Amount) * 100.
Percent of non-contract purchases to the total purchase amount. Non-contract purchases occur when, for an item purchased on a standard purchase order, there was no negotiated pricing (no blanket purchase agreement in place.

Use this KPI to measure the percentage of purchases made without any contract being in place. A lower rate is desirable.


Contract Leakage Rate: (Leakage Amount / PO Purchases Amount) * 100. Percentage of contract leakage to the total purchase amount. Contract leakage occurs when, for an item purchased on a standard purchase order, a blanket purchase agreement was in effect that could have been used instead.

Use this KPI to measure the percentage of purchases that are made off-contract. A lower rate is desirable.


PO Purchases Growth Rate: ((PO Purchases Amount Current Period - PO Purchases Amount Previous Period) / PO Purchases Amount Previous Period) * 100. Percent increase or decrease in the total purchase amount between the current and previous time periods.

Use this KPI to identify increases or decreases in the total purchase amount.


Payables Leakage Rate: (Leakage Amount / Invoice Amount) * 100.
Invoice amount for invoices that were not matched to a purchase order or receipt, as a percentage of the total invoice amount.

Use this KPI to identify how much of your invoice amount has not gone through your procurement organization. A lower rate is desirable.

 

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Non-Contract Purchases
The Non-Contract Purchases report can be used to answer the following questions:
• How much does the company spend on purchases for which there are no
contracts, meaning pricing has not been negotiated with the supplier?
• What are the top items or categories for which there is no contract in place?
• What is the percentage of non-contract purchases to the total purchase amount, and
has this percentage increased or decreased over time?
• Which buyers and suppliers are responsible for the most non-contract purchases?

Contract Leakage
The Contract Leakage report can be used to answer the following questions:
• What was the amount purchased by the company that resulted in contract leakage?
• Has contract leakage increased or decreased over time?
• How much could have been saved if contract leakage had been prevented?

• Which buyers, suppliers, supplier sites, categories, or items are responsible for the contract leakage?


The Contract Leakage Report displays the amount for all standard, approved purchase orders where, for an item purchased, there was a blanket purchase agreement in effect that could have been used to purchase the same item, instead of the standard purchase order. The report also displays (as leakage impact) the potential savings that could have been realized had contract leakage been prevented. This report can be used to identify where contract leakage is occurring, and where the greatest savings opportunities can be achieved if contract leakage is eliminated.

Payables Leakage
The Payables Leakage report can be used to answer the following questions:
• What portion of the total amount spent was processed by the purchasing
organization? (That is, how much of the total amount is not leakage?)
• With which suppliers does the payables leakage occur?
• Which invoice creators within the payables organization processed the invoices that
caused the payables leakage?
• How much has payables leakage increased or decreased over time?

The Payables Leakage report displays validated invoice amounts that have not been matched to a purchase order or receipt. These amounts are displayed as leakage. This report can be used to identify invoice amounts that are bypassing the purchasing organization, and to take action to decrease such purchases. Using the Payables Leakage
report, you can monitor invoices that are bypassing the purchasing organization and not using suppliers that are preferred by the purchasing organization.

PO Purchases
The PO Purchases report can be used to answer the following questions:
• What is the total purchase amount, and has it increased or decreased over time?
• Who are my top ten suppliers from whom I purchase the greatest purchase order
amount?
• What item categories represent my biggest purchases?
• What items represent my biggest purchases?


The PO Purchases report displays the amount for all approved standard purchase orders, blanket purchase agreement releases, and planned purchase order releases. This report can be used to determine with which suppliers and for which items money is being spent. It can be used to determine the largest suppliers for a specific item or category, as a tool to prepare for negotiations with suppliers, to identify purchasing
trends, or to improve supplier performance and relationships. (The report lists suppliers in descending order by purchase amount. In this way, you can see the top suppliers to which you’ve issued the greatest purchase order amount.)


Note: The PO Purchases Amount will not necessarily be equal to the
invoice amounts in the Payables Leakage report. Invoice and purchase
order amounts do not necessarily equal in any business practice.


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Procurement Performance Management Dashboard

Use the Procurement Performance Management reports to help you manage your buyers
and procurement activities:
• How are my buyers performing based on the number and purchase order amount of
processed and fulfilled requisition lines?

• How long on average did it take for buyers to process an order, from requisition approval date to purchase order approval date?
• How long on average did it take for buyers to fulfill an order, from requisition approval date to receipt or invoice date?
• What volume of purchase orders was created manually?

Procurement Performance Management KPIs
Key performance indicators (KPIs) for procurement performance management are described below.


These KPIs enable procurement managers to view how much work their organization is doing in volume and amount of processed requisitions, including how long on average it took to process the requisitions.

• Processed Requisition Lines: Number of approved requisition lines that are not canceled, returned, or rejected, that are on an approved purchase order or release.


• Processed Requisitions Amount: Price * Quantity.

Sum of the purchase order or release shipment amounts corresponding to each processed requisition line.


• Processed Average Age (Days): Number of Days to Process / Processed Requisition Lines. Number of Days to Process is the sum of the number of days between the processed requisition line’s last approval date and the last approval date of the corresponding purchase order or release shipment; this number is divided by the number of processed requisition lines. Both date and time (hours, minutes, seconds) are taken
into account.


These KPIs enable procurement managers to measure the productivity of their organization by seeing the volume of fulfilled requisitions, including how long it took on average to fulfill the requisitions, from requisition approval to rendering of the goods or services.

• Fulfilled Requisition Lines: Number of approved requisition lines that are not canceled, returned, or rejected, whose corresponding purchase order or release shipments have been received within the receipt close tolerance percentage (if 3-Way or 4-Way matching is used), invoiced within the invoice close tolerance percentage (if 2-Way matching is used), or closed. The status of a fulfilled shipment is Closed for
Receiving, Closed for Invoicing, or Closed.


• Fulfilled Requisitions Amount: Price * Quantity.
Sum of the amounts on each purchase order or release shipment referenced by each fulfilled requisition line.


• Fulfilled Average Age (Days): Number of Days Pending / Fulfilled Requisition Lines. Number of Days Pending is the sum of the number of days between the fulfilled requisition line’s last approval date, and the receipt or invoice date; this number is divided by the number of fulfilled requisition lines. Both date and time (hours, minutes, seconds) are taken into account.


• Percent Past Expected Date: (Fulfilled Requisition Lines Past Expected Date / Fulfilled Requisition Lines) * 100. Percentage of fulfilled (received or invoiced) requisition lines that were fulfilled past the Promised Date or Need-By Date on the purchase order or release shipment, or
past the Need-By Date on the requisition line, whichever is available.

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The Ultimate CEO dashboard | Dashboard for a Software Executive

Here are few things that is always on the mind of a Software CEO.

————

From a reader:

For a software company, what factors are important and should be measured? Obviously financial measures (e.g. value of contracts, annual renewals etc…) are an important aspect, but what do other companies look at?

I would be interested to know how other software companies analyse and measure the value of their customers i.e. who are their best/worst customers and how they identify these groups.

————

There are several ways that are commonly used:

1. Share: How much you earn from the customer in revenue today + potential revenue in the future via up-sell and cross-sell, other revenue streams over the customer lifecycle

2. Profitability: Tougher to do, but the bean-counters love to undertake such an excercise. Calculate the revenue stream from the customer and calcuate the cost of servicing. Depending on your business model, some high revenue customers may be costing you money.

3. Revenue stream. Simply look at dollars coming in through all sources.


Here is a sample CEO dashboard, it measures some of the very important metrics for a extremely large software company.

  • Sales Forecast
  • Sales Pipeline
  • Revenue - New Licenses
  • Revenue - Support
  • Revenue - Consulting
  • Revenue - Education
  • Expenses
  • Operating Margin
  • Book-to-Bill

 

  • Top Open opportunities
  • Top Won opportunites
  • License Revenue
  • Direct License Expenses
  • License Revenue by product
  • Support Revenue
  • Consulting Revenue
  • Direct Support Expenses
  • Support Contracts
  • Indirect Expenses
  • Top 10 Spenders
  • Employee Headcount and Salary Trend

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Mumbai CEO Dashboard

A Dashboard for Mumbai CEO
There is a discussion around that there is a strong need of a CEO for Mumbai. Let’s assume that very soon Mumbai shall have its own CEO. What shall be his role? How will he drive the city? What all resources he shall require to do […]


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Procure-to-Pay Management Dashboard

Some of the dashboards just as the below one may not be aesthitically pleasing but they provide a valuable source of how big corporations monitor their KPIs and what is important to them.
Use the Procure-to-Pay Management reports for the following:
• Identify and resolve processing bottlenecks in the purchasing and payables
organizations.
• Monitor key performance measures in […]


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Commodity Supplier Management Dashboard | Purchasing Dashboard

Use the Commodity Supplier Management Dashboard/reports to judge suppliers’ performance:

• See how much a supplier’s prices have increased or decreased in a commodity, across all items for that supplier.
• Use return rates and reasons to measure a supplier’s quality and performance in a commodity. See which suppliers and commodities have the highest return amount or […]


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Commodity Spend Management Dashboard

• View how much your company is spending, based on the invoice amount, for each commodity and supplier.
• View a commodity’s purchase order savings across all items and suppliers in an operating unit, in the selected period. These are savings that result from better purchase order prices, compared to the average price paid in the […]


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Contract Projects Cost Management Dashboard

This dashboard summarizes the billable and non-billable costs on contract projects.
The key performance measures (KPI)
• Cost
• Percent of budget
• Billable cost
• Percent of cost
• Non-billable cost
Contract Projects Cost Trend Report
This report shows cost trend for the selected group of projects. It shows cost amounts for
a progression of selected periods, thus illustrating the trend in cost […]


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Capital Projects Cost Management Dashboard

The dashboard summarizes capital costs and non-capital costs or expenses on capital projects.
The key performance measures (KPI) for capital project
• Cost
• Capital Cost
• Percent of Cost
• Expense

Capital Projects Cost
This displays the breakout of capitalizable and non capitalizable costs for capital
and indirect/capital project types.

The business questions answered in this report are:
• How much have I spent […]


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Projects Operations Management Dashboard

This dashboard summarizes bookings and backlog amounts, resource utilization, and
resource availability.
The key performance measures (KPI) for operations are:
• Billable Utilization Percent
• Total Utilization Percent
• Available Resources Percent
• Bookings
• Backlog
• Book to Bill ratio

Projects Bookings and Backlog
This compares bookings and backlog for the current and comparison periods.
The business questions answered in this report are:
• How do […]


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