Help Desk Dashboard

dashboardsHelpDesk1220, originally uploaded by rajan_dashboard. This is a pretty dashboard for help desk personnel. The KPIs used as seen on the screenshot are Service Level Average Daily Time Average Call handling Time Resolution level It also has the detailed graph for Average call handling time. The use of Dials is pretty good and saves some … Read more

Dashboard for IT Service, help desk Management

Here is an example dashboard for IT service Management. It is a pretty basic dashboard but provides some very good information quickly. It has moderate use of graphics, 2 charts (Pie and Bar chart) and 2 tabular portlets