Category Archives: service

Business Dashboard – Service Renewals Management

The Service Renewals Management dashboard shows information for renewals only, not for new business.

Using the Service Renewals Management dashboard, service sales managers and executives can manage and track the effectiveness of the renewal process:
• View renewal bookings performances for the period to date, including bookings to date and bookings that are forecasted in the period.
• [...]

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Service Contracts Management Dashboard

Service contracts managers and executives can view service contracts booking status, both new business and renewals, expirations, cancellations, and terminations. They can also manage and track the effectiveness of the renewal process.

Service contracts managers and executives can then analyze service contract trends, making long-term strategic decisions as well as short-term actions based on recently [...]

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Inbound Telephony Management Dashboard | Call Center Activity | Daily Business Intelligence

Following our previous DBI dashboard for Email Center Management , this is another DBI dashboard.
The Inbound Telephony Management dashboard allows call center managers to get
an overview of inbound telephony operations for different centers, classifications and
dialed numbers. Familiar KPIs provide a snapshot of performance and the associated
graphs provide detail on the trends for the selected time [...]

By DZ Editor Also posted in DBI, Dashboard, IT 1 Comment

Email Center Management Dashboard | Daily Business Intelligence

This is a DBI Release 12 Dashboard for Email Center Mangement
The Email Center Management dashboard presents interaction center managers with
a comprehensive view of email volume activity and response performance
This screenshot and description has been sent by Nilesh Jethwa of appsbi.com and infocaptor.com. He has sent this dashboard from his collection of dashboards for Oracle [...]

By DZ Editor Also posted in DBI, Dashboard, IT 2 Comments

Vending Machine Dashboard

 

A dashboard for Vending Machine that shows Soda Inventory and Temperature Status.
This creative dashboard from Nimbus, monitors the inventory in their office soda machine. It provides real-time visibility necessary to address low inventory levels, and should the unit temperature begin to rise to a warning level a service person can be contacted before the refrigerated [...]

By DZ Editor Also posted in Dashboard, IT No Comments

Various methods of creating Digital Dashboards – Part 4

Read about the
Type – 1 approach
Type – 2 approach
Type – 3 approach
Type 4: This type defines the method of creating dashboard using Excel. The data and presentation is all part of the Excel file. This is the most popular approach as it is very easy and affordable to create dashboards. It is the least favourable [...]

By DZ Editor Also posted in Dashboard, Hospital, IT, Product Life Cycle, Project Management, Quoting, Supply Chain, Trader, Transport, Widget, desktop, sales 1 Comment

Various methods of creating Digital Dashboards – Part 3

Read about the Type 2 Approach
Type 3: This category involves the use of some big vendor BI tool. These BI tools are quite comprehensive and come with tons of options to choose from. They provide ad-hoc reporting and easy dashboard creation options. Once installed and configured, there is often a need to define data layer [...]

By DZ Editor Also posted in Dashboard, Hospital, IT, Product Life Cycle, Project Management, Quoting, Supply Chain, Trader, Transport, Widget, desktop, sales 1 Comment

Various methods of creating Digital Dashboards – Part 2

This is a continuation of the Dashboard Creation Methods
Type 2: This category involves the use of some Dashboard designing tool. You need to download and install the third party software and learn their basic steps in designing the dashboards. Most often the designing tools offer variety of connection methods to the various databases and write [...]

By DZ Editor Also posted in Dashboard, Hospital, IT, Product Life Cycle, Project Management, Quoting, Supply Chain, Trader, Transport, Widget, desktop, sales 3 Comments

Various methods of creating Digital Dashboards – Part 1

Are you trying to build a Dashboard or a new Application?
Three are three types of Dashboard Solutions
Type 1: This category defines those tutorials where you built everything from scratch. You write your own SQL queries, database connection methods and create data files. Then you construct your own presentation layer by defining the html, XML and [...]

By DZ Editor Also posted in Dashboard, Hospital, IT, Product Life Cycle, Project Management, Quoting, Supply Chain, Trader, Transport, Widget, desktop, sales 4 Comments

Field Service Management | KPIs and Dashboards for Field Service

Field Service Management involves a combination of some or all of the following: CRM applications, work order management, dispatch, wireless technology, and historical customer service data.
Field Service Management (FSM), also known as Field Force Automation (FFA), is an attempt to optimize processes and information needed by companies who send technicians or staff “into the field” [...]

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