Category Archives: service

Vending Machine Dashboard

 

A dashboard for Vending Machine that shows Soda Inventory and Temperature Status.
This creative dashboard from Nimbus, monitors the inventory in their office soda machine. It provides real-time visibility necessary to address low inventory levels, and should the unit temperature begin to rise to a warning level a service person can be contacted before the refrigerated […]

By DZ Editor Also posted in Dashboard, IT No Comments

Various methods of creating Digital Dashboards - Part 4

Read about the
Type - 1 approach
Type - 2 approach
Type - 3 approach
Type 4: This type defines the method of creating dashboard using Excel. The data and presentation is all part of the Excel file. This is the most popular approach as it is very easy and affordable to create dashboards. It is the least favourable […]

By DZ Editor Also posted in Dashboard, Design Tips, Financials, Good, HR, Hospital, IT, KPI, Marketing, News, Product Life Cycle, Project Management, Purchasing, Quoting, Supply Chain, Trader, Transport, Tutorials, Widget, desktop, sales No Comments

Various methods of creating Digital Dashboards - Part 3

Read about the Type 2 Approach
Type 3: This category involves the use of some big vendor BI tool. These BI tools are quite comprehensive and come with tons of options to choose from. They provide ad-hoc reporting and easy dashboard creation options. Once installed and configured, there is often a need to define data layer […]

By DZ Editor Also posted in Dashboard, Design Tips, Financials, Good, HR, Hospital, IT, KPI, Marketing, News, Product Life Cycle, Project Management, Purchasing, Quoting, Supply Chain, Trader, Transport, Tutorials, Widget, desktop, sales 1 Comment

Various methods of creating Digital Dashboards - Part 2

This is a continuation of the Dashboard Creation Methods
Type 2: This category involves the use of some Dashboard designing tool. You need to download and install the third party software and learn their basic steps in designing the dashboards. Most often the designing tools offer variety of connection methods to the various databases and write […]

By DZ Editor Also posted in Dashboard, Design Tips, Financials, Good, HR, Hospital, IT, KPI, Marketing, News, Product Life Cycle, Project Management, Purchasing, Quoting, Supply Chain, Trader, Transport, Tutorials, Widget, desktop, sales 2 Comments

Various methods of creating Digital Dashboards - Part 1

Are you trying to build a Dashboard or a new Application?
Three are three types of Dashboard Solutions
Type 1: This category defines those tutorials where you built everything from scratch. You write your own SQL queries, database connection methods and create data files. Then you construct your own presentation layer by defining the html, XML and […]

By DZ Editor Also posted in Dashboard, Design Tips, Financials, Good, HR, Hospital, IT, KPI, Marketing, News, Product Life Cycle, Project Management, Purchasing, Quoting, Supply Chain, Trader, Transport, Tutorials, Widget, desktop, sales 3 Comments

Field Service Management | KPIs and Dashboards for Field Service

Field Service Management involves a combination of some or all of the following: CRM applications, work order management, dispatch, wireless technology, and historical customer service data.
Field Service Management (FSM), also known as Field Force Automation (FFA), is an attempt to optimize processes and information needed by companies who send technicians or staff “into the field” […]

By DZ Editor No Comments

Dashboard for Service level KPI

 
List of KPI’s and Metrics for Service level Comparison.

Service Level
Utilization
Cash Collected
Idle time
service level details

sales
Collections
Service

Idle time :The Energy level style of graph doesnt make any sense.8% of what ? ( keep guessing)
Utilization : 87% of what ? ( incomplete information )
Service Level : 92 % of what ( I advise if they had mentioned the Max […]

By DZ Editor Also posted in Bad, Dashboard No Comments

Metrics for Supply Chain Dashboard

Supply Chain KPI Listing
Inventory Value
Value of on-hand, WIP, and in-transit inventory on as-of date (by inventory category)
Lines Late to Promise
Lines shipped after promised ship date
Lines Late to Schedule
Lines shipped after scheduled ship date
Lines Shipped
Number of sales orders lines shipped
Manufacturing Cost Variance
(Actual - Standard Cost) / Standard Cost
Manufacturing Resource Utilization
Resource Cost Charged / Cost of […]

By DZ Editor Also posted in KPI No Comments

Performance Metrics and KPI for Service Contract

Service Contracts KPI Listing
Period Service Renewals Value
Value of renewal contract lines that start in selected period
Service Booked to Renewal Ratio
Booked Value / Renewals Value (ratio of service renewal contract lines booked to service renewals with a start date on or before as-of date)
Service Contracts Activated New Business Value
Value of signed new business contract lines with […]

By DZ Editor Also posted in KPI No Comments

Service Contract KPIs and Metrics

Service Contracts KPI Listing
Beginning Active Service Contracts
Value of active service contract lines at the beginning of selected period.
Current Active Service Contracts
Value of active service contract lines on the selected date
Period Service Renewal Rate
Period Service Renewals Booked Value / Period Service Renewals Value
Period Service Renewal Uplift
Sum of renewed line value minus original expired value for lines […]

By DZ Editor Also posted in KPI No Comments
Dashboard Zone - Your online community for everything Dashboards