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Frequency of damage
Number of incidents during the given period divided by the total number of processed orders, multiplied by 100
Time spent picking back orders or stock-outs
Number of hours spent on picking back orders or stock-outs, divided by the total number of working hours, multilpied by 100
Storage utilization
Utilized storage space divided by the overall storage capacity, multiplied by 100
Fill rate
Number of items delivered as ordered divided by the total number of items, multiplied by 100
Cost per order
The cost of a single order
Dollar value per order
The dollar value of a single order
Return on investment
is the ratio of money gained or lost on an investment relative to the amount of money invested
Rate of customer returns
Number of items returned by customers divided by the total number of items, multiplied by 100
Rate of on-time delivery
Number of items delivered on-time divided by the total number of items, multiplied by 100
Orders picked per hour
Number of orders picked per hour
Units processed per hour
Number of units processed per hour
Back orders
status of items on a purchase order in the event that some or all of the inventory required to fulfill the order is out of stock
Equipment downtime
The number of hours the equipment was out of operation, divided by the overall operating time, multiplied by 100
Inventory turns
The number of times that a company’s inventory cycles (turns) over a year
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