Depot Repair KPI – Repair Order Backlog

Repair Order Backlog
This lists all the repair orders that are in open status on or after as of date parameter.

• Backlog: The number of open repair orders, period to date. All repair orders of
status Open, Hold, and Draft are included.

• Change: The difference between the number of open repair orders of the selected
period and those of the selected compare-to period.
• Past Due: The number of repair orders that are still open after the promise date
on the repair order.

• Change: The difference between the number of past due repair orders of the selected
period and those of the selected compare-to period.
• Past Due Percent: (Past Due/Repair Order Backlog) * 100
The number of past due repair orders as a percentage of the total number of open
repair orders.
• Change: The difference between the past due percent of the selected period and
the selected compare-to period.